Privacy Policy
Effective Date: June 1, 2025
Physio by Petra
Petra McCauley, DPT
123 Ohme Garden Road, Suite B, Wenatchee, WA 98801
509-676-6624 | petra@physiobypetra.com | www.physiobypetra.com
At Physio by Petra, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, date of birth, and email address.
Health Information: Medical history, diagnosis, treatment notes, functional status, and other information necessary for your care.
Payment Information: As a private pay provider, we may collect information related to your payment method, such as credit card or bank information.
Website or Electronic Communication: If you contact us via our website or email, we may collect information such as IP address or communication records.
2. How We Use Your Information
Your information is used for:
Providing and coordinating your physical therapy treatment.
Communicating with you regarding appointments and care.
Processing payments and accounting.
Complying with legal, regulatory, and professional obligations.
Improving our services and practice operations.
3. How We Share Your Information
We do not sell or rent your personal or health information.
We may share your information only:
With your written authorization.
With business associates who perform services on our behalf (e.g., billing or EMR services), and only under written agreements that protect your privacy.
As required by law (e.g., court order or law enforcement).
To prevent a serious threat to your health and safety or that of another person.
4. Your Rights
As a patient, you have the right to:
Access and receive a copy of your health records.
Request corrections to your records if you believe they are inaccurate.
Request restrictions on certain uses or disclosures.
Request confidential communications.
File a complaint if you believe your privacy rights have been violated.
To exercise any of these rights, contact us at the information provided above.
5. Data Security
We take appropriate physical, administrative, and technical measures to protect your information against unauthorized access, loss, misuse, or disclosure. All electronic systems used are HIPAA-compliant.
6. Retention of Records
We retain your personal and health information for as long as required by applicable laws and professional guidelines.
7. Changes to This Policy
We may update this policy from time to time. Changes will be posted on our website or made available in our office. The revised policy will be effective as of the date indicated at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to file a complaint, please contact:
Petra McCauley, DPT
Physio by Petra
509-676-6624
petra@physiobypetra.com
123 Ohme Garden Road, Suite B, Wenatchee, WA 98801